Inspection is useful only when the inspector has unambiguous criteria and authority. A request to ‘check quality’ defines neither the sample, the defect nor the decision on the lot.
Agree the inspection point: goods are produced, counted and sufficiently packed for review but have not shipped. The inspector needs lot identification and random access rather than samples selected by the supplier.
02
Turn requirements into observable criteria
For every characteristic, state the method, tool, tolerance and evidence: photo, video, measurement or functional test. Define critical, major and minor defects and checks for labels, quantity and packaging separately.
03
Define disposition before the visit
Before the visit, name the report recipient and decision owner and define the options: accept, rework, re-inspect or hold shipment. Statistical sampling does not prove that every unit is defect-free.
ISO 28590 introduces acceptance-sampling systems, but a competent person must choose the specific plan. Inspection does not replace testing, certification or critical-process control.